Thanks for shopping at Skaggs Wood Works.
It is our goal to make sure you are happy with your purchase from us. If you are not entirely satisfied with your purchase, we're here to help.
Returns: You have 7 calendar days to contact Skaggs Wood Works and notify us you are dissasatisfied and schedule to return an item from the date you received it.
Returns are accepted for either defects from manufacturer, or your item must be unused and in the same condition that you received it. We do not accept returns for items purchased at other stores or websites. We do not accept returns for items broken or damaged by customer's misuse or neglect.
Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Your email order confirmation works well.
Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies. Shipping You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund. Contact Us If you have any questions on how to return your item to us, contact us
Repairs or exchanges:
For products Skaggs Wood Works manufactured (such as our bunk beds) we will repair any defects found within 7 days of delivery including shipping or repair call. After that Skaggs Wood Works is happy to repair your product, as long as customer covers the costs of shipping or driving to your location.
Skaggs Wood Works reserves the right to issue a refund or exchange the product in lieu of repairing it.
Warranties are issued by the product manufacturer please contact us to find the factory warranty information for your product. Skaggs Wood Works guarantees our products we manufacturer to be free form structural defect and with in reasonable tolerances for superficial defects with a warranty of 5 years. Shipping / service call at customer's expense, Skaggs Wood Works will provide labor and parts at no expense during our warranty period.